One product, with monthly or yearly billing.
How billing works, who counts, the three-person minimum, mid-plan headcount changes, plan changes, cancellation and card security.
Who counts as a billable person?
Your first payment uses the number you confirm at sign-up, with a three-person minimum. After that, every active employee record counts, whether or not the employee has signed in. A new employee who would take you above the seats already paid for remains a draft until HRStuff shows and collects the prorated charge. Make a person inactive when they leave and the lower count applies at the next renewal; there is no refund or credit for the current billing period.
What happens if our number of users goes down?
Make each departing employee inactive. Your paid seat count stays the same until the end of the current billing period, so there is no mid-period refund or credit. At the next renewal, HRStuff bills for the lower number of active employee records, subject to the three-person minimum. If your active headcount rises again before renewal, the scheduled reduction is adjusted or withdrawn.
What happens if our number of users goes up?
If the new active employee records fit within seats you have already paid for, there is no extra charge. If they take you above that number, HRStuff saves them as pending users and shows the exact prorated charge for the rest of the current billing period. An HR administrator must review and pay it before those records become active. The higher headcount is then used at renewal. Existing active employees keep their access if the payment is not completed.
Are there setup fees, contracts or usage caps?
There is no setup or onboarding fee, no separate contract to sign, and no cap on payslips, payroll rules, claims or leave requests. The monthly plan is billed each month; the yearly plan is paid in advance for 12 months.
Is anything different on the monthly plan?
The yearly plan costs $1 per active person per month, billed as $12 per person for the year. The monthly plan costs $2 per active person per month. Both have a three-person minimum, and the product, support and safeguards are the same. These introductory prices are guaranteed until the end of 2026.
Can we change between monthly and yearly billing later?
Yes. An HR administrator can schedule the change from Billing. The new plan begins at the next renewal, and the current plan continues until then. There is no partial-period charge or credit.
What happens if we cancel our subscription?
Choose Cancel subscription from Billing to continue securely in Stripe, where the end date is shown before you confirm. Cancelling does not automatically delete your company or its HR records; closing the account or deleting data is a separate process.
Does HRStuff store our card details?
No. Stripe securely collects and stores the full card details. HRStuff displays only the card brand, last four digits and expiry date, together with subscription and invoice information.