Questions worth asking before you switch.

Clear answers about fit, setup, billing, payroll, integrations and your data, including where HRStuff may not be the right fit.

Before you sign up

2 answers

Is HRStuff a good fit for us?

Start here: what the product is designed to handle, and the payroll knowledge your company still brings.

Who is HRStuff for?

HRStuff is for small businesses worldwide. Companies that want employee records, leave, expense claims and configurable payroll all in one system. It works best when your company is comfortable maintaining its own payroll rules or checks them with a qualified adviser.

Does it come with our country's payroll rules?

No. HRStuff provides public-holiday calendars for 199 countries, but it does not maintain local tax, contribution or filing rules. You configure and maintain the payroll rules applicable to your company. HRStuff merely gives you the tools and helps you verify how each amount was calculated.

Setup and day-to-day use

5 answers

Getting started, and getting through the month.

How information gets in, how staff use it, what can be automated and who can see what.

What can we import when we switch?

You can import your staff list from a spreadsheet and past expense claims from an Excel or CSV file. HRStuff previews what will be added or updated and flags rows that need attention before you confirm anything.

Do employees need to install an app?

No. HRStuff runs in a web browser on phones and computers. Employees can use it to apply for leave, submit a claim with a receipt, view published payslips and update the details their company allows them to change.

Can payroll and approvals be automated?

Yes. You can schedule payslip drafts and publication on separate days. Leave and claims approvals can also be automated within limits you set. Every automation is optional.

Who can see what?

Employees see only their own records. Managers handle leave and claims for their direct reports but cannot see salaries or private identity and bank details. Assistant Admins manage leave and claims across the company without payroll, reports or settings access. HR administrators have full access to their company, but not to another company's data or HRStuff's platform administration.

How do we contact support?

Before you sign in, use the public contact form. After you sign in, use Support Messages to start a conversation and attach useful evidence. Both plans include the same support. If account inspection is necessary, support must use the recorded, read-only access described below.

Billing

8 answers

One product, with monthly or yearly billing.

How billing works, who counts, the three-person minimum, mid-plan headcount changes, plan changes, cancellation and card security.

Who counts as a billable person?

Your first payment uses the number you confirm at sign-up, with a three-person minimum. After that, every active employee record counts, whether or not the employee has signed in. A new employee who would take you above the seats already paid for remains a draft until HRStuff shows and collects the prorated charge. Make a person inactive when they leave and the lower count applies at the next renewal; there is no refund or credit for the current billing period.

What happens if our number of users goes down?

Make each departing employee inactive. Your paid seat count stays the same until the end of the current billing period, so there is no mid-period refund or credit. At the next renewal, HRStuff bills for the lower number of active employee records, subject to the three-person minimum. If your active headcount rises again before renewal, the scheduled reduction is adjusted or withdrawn.

What happens if our number of users goes up?

If the new active employee records fit within seats you have already paid for, there is no extra charge. If they take you above that number, HRStuff saves them as pending users and shows the exact prorated charge for the rest of the current billing period. An HR administrator must review and pay it before those records become active. The higher headcount is then used at renewal. Existing active employees keep their access if the payment is not completed.

Are there setup fees, contracts or usage caps?

There is no setup or onboarding fee, no separate contract to sign, and no cap on payslips, payroll rules, claims or leave requests. The monthly plan is billed each month; the yearly plan is paid in advance for 12 months.

Is anything different on the monthly plan?

The yearly plan costs $1 per active person per month, billed as $12 per person for the year. The monthly plan costs $2 per active person per month. Both have a three-person minimum, and the product, support and safeguards are the same. These introductory prices are guaranteed until the end of 2026.

Can we change between monthly and yearly billing later?

Yes. An HR administrator can schedule the change from Billing. The new plan begins at the next renewal, and the current plan continues until then. There is no partial-period charge or credit.

What happens if we cancel our subscription?

Choose Cancel subscription from Billing to continue securely in Stripe, where the end date is shown before you confirm. Cancelling does not automatically delete your company or its HR records; closing the account or deleting data is a separate process.

Does HRStuff store our card details?

No. Stripe securely collects and stores the full card details. HRStuff displays only the card brand, last four digits and expiry date, together with subscription and invoice information.

Integrations

2 answers

What HRStuff connects to, and what it shares.

Calendar subscriptions, team updates and automations without exposing sensitive details.

Which integrations are available?

You can connect the Company Calendar to Google Calendar, Microsoft Outlook or Apple Calendar. HRStuff can also send selected updates to Slack, Microsoft Teams and Telegram, or trigger automations in Make and Zapier.

What information is sent to those services?

You choose which supported events to send. Slack, Teams, Telegram, Make and Zapier notifications leave sensitive details in HRStuff: they do not include claim amounts, leave reasons, attachments or payslip contents.

Payroll you can check

4 answers

Your rules make the amounts, and the calculation stays visible.

What rules can use, how historical payslips stay fixed and how to inspect a result.

What information can a payroll rule use?

A rule can use employee details such as age, residency status, tax code or company-defined tax classification, custom employee tags, department, job title, length of service and employment type. It can also use amounts on the current payslip and year-to-date totals, with AND and OR conditions.

Does changing a rule affect published payslips?

No. A published payslip is frozen. Rules have effective dates, so a payslip from June still uses the rule version that applied in June when you open it later.

Can we see how an amount was calculated?

Yes. Every payslip amount identifies the rule that applied and shows its calculation steps. If a draft amount looks wrong, you can fix the rule and recalculate before publishing.

Can we test payroll before employees see anything?

Yes. You can import employees, configure your rules and create draft payslips to compare with your existing figures. Drafts remain private until an HR administrator publishes them.

What we do not do

4 answers

Said plainly, before you sign up.

The useful boundary between HR software and the responsibilities that remain with your company.

HRStuff calculates, records and explains. Your company remains responsible for its rules, filings and payments.

Does HRStuff file returns or make salary payments?

No. HRStuff calculates amounts and produces payslips. Your company submits returns and statutory payments to the relevant authorities and pays employees through its bank.

Does HRStuff give tax or compliance advice?

No. Your company is responsible for checking that its payroll rules and processes meet local requirements. HRStuff applies the rules you enter and keeps the calculation visible.

Does it track time and attendance?

No. HRStuff does not have a clock-in system, timesheets or shift rosters.

Does it handle hiring or performance reviews?

No. HRStuff manages the records and routine paperwork of people you already employ. It does not recruit candidates, run appraisals or manage performance reviews.

Access and portability

4 answers

How it’s protected, and how you can take it with you.

Company separation, support access, two-factor authentication and exports.

Is our company’s data separated from other companies?

Yes. Every record belongs to one company, and HRStuff limits requests to that company's records. A request for another company's record returns “not found” without confirming whether the record exists.

Can HRStuff support see our payroll?

Not during ordinary support work. If looking at your account is necessary, support must start a temporary read-only session and record a reason. The session expires after 30 minutes and appears in your activity log.

Can we require two-factor authentication?

Yes. An HR administrator can require every person in the company to enter a six-digit code sent to their login email after their password.

Can we get our data out?

Yes. You can export employee records and expense claims as CSV files. Reports can be downloaded as CSV files or printed and saved as PDFs, and employees can save their own payslips as PDFs.

Still have a question?

Ask us and we will get back to you. The answer may also go on this page for the next person. You can also create your company and try a month with your own figures.